One inbox your whole team can actually trust
Every WhatsApp, Instagram, and Messenger conversation in one place — assigned, organized, and answered without anyone stepping on each other.
Sndora's omnichannel inbox brings every WhatsApp, Instagram, and Messenger conversation into one shared workspace, with assignment and a real status workflow so your whole team can reply from one screen.
Is the order shipping today?
Thanks — that worked!
Can I change my address?
Loved the new feature 🙌
- WhatsApp, Instagram & Messenger in one shared inbox
- Assign, claim, and route — no double replies
- Open · Waiting · Snoozed · Resolved · Closed workflow
- Notes, @mentions, and quick replies for the team
Every channel, one thread
WhatsApp, Instagram DMs, and Facebook Messenger land in the same inbox, so your team replies from one screen instead of juggling apps.
Clear ownership
See at a glance who a conversation is assigned to — or that it's unassigned — and claim, assign, or route it in a click. No double replies.
A real workflow, not just “unread”
Move chats through Open, Waiting for Customer, Snoozed, Resolved, and Closed. Snooze a chat to tomorrow or set a follow-up reminder, and it pops back to the top when it's time.
Rich messages, rendered properly
Images, video, voice notes, documents, locations, contacts, reactions, replies, and shared posts all display the way customers sent them.
Built for teamwork
Internal notes and @mentions keep context private to your team; quick replies send polished answers in a tap.
Works with Channels, Team & Collaboration and Contacts.
Frequently asked questions
- Can a whole team share one WhatsApp number?
- Yes. Sndora gives your entire team a shared inbox on a single WhatsApp number, with assignment so no one double-replies.
- Does the inbox include Instagram and Messenger?
- Yes — WhatsApp, Instagram DMs, and Facebook Messenger conversations all arrive in the same inbox.
- Can I snooze a conversation and follow up later?
- Yes. Snooze a chat until a chosen time or set a follow-up reminder, and it returns to the top of your inbox when it's due.
- Are voice notes, locations, and reactions supported?
- Yes. Media, voice notes, documents, locations, contact cards, reactions, replies, and shared posts all render natively.