One shared inbox for every WhatsApp conversation
Sndora turns scattered WhatsApp chats into one calm, collaborative workspace. Reply faster, route smarter, and never lose a customer in the noise.
Trusted by support teams to handle every conversation
Everything you need to win on WhatsApp
From the first hello to the closed deal — Sndora keeps your whole team moving in one place.
Respond in seconds
A single queue, smart assignment, and saved replies mean no message waits. Your team clears the inbox without the chaos.
- ✓Auto-assign by team or skill
- ✓Saved replies & templates
- ✓SLA timers on every thread
Delight every customer
Full context on one screen — past chats, labels, and notes — so every reply feels personal, even at volume.
- ✓Unified contact history
- ✓Internal notes & @mentions
- ✓Labels & custom fields
Win more deals
Turn conversations into revenue with broadcasts, follow-ups, and reports that show what actually moves the needle.
- ✓Broadcast campaigns
- ✓Automated follow-ups
- ✓Conversion & response reports
Powerful capabilities that maximize your reach
A complete toolkit built around the way real teams work in WhatsApp.
Shared team inbox
Every WhatsApp thread in one queue. Assign, snooze, resolve, and hand off without stepping on each other.
Smart routing
Send each chat to the right person automatically — by team, language, or workload.
Quick replies & templates
Approved templates and snippets keep the whole team fast and on-brand.
Broadcasts & campaigns
Reach thousands of opted-in contacts with personalized broadcasts — then keep the conversation going right in the inbox.
Automations
Auto-replies, business-hours flows, and follow-ups that run without you.
Labels & contacts
Organize threads with labels and segment a rich, shared contact book.
Reports & analytics
Volume, response time, and agent performance — out of the box.
Roles & security
Granular roles, audit logs, and database-level isolation keep data safe.
Every chat reaches the right person — automatically
Set simple rules and let Sndora assign conversations by language, topic, customer tier, or time of day. No more manual triage.
- Round-robin or skills-based assignment
- Auto-replies for after-hours and FAQs
- Escalate VIPs to senior agents instantly
Reach thousands without losing the personal touch
Send approved WhatsApp campaigns to segmented audiences and watch delivery, reads, and replies roll in — all from one place.
- Segment by tags, history, or custom fields
- Real-time delivery and engagement tracking
- One-click opt-out keeps you compliant
See what’s working — and what needs attention
Track response times, resolution rates, and team workload with reports that turn conversations into decisions.
- First-reply and resolution time at a glance
- Per-agent and per-team performance
- Spot trends before they become problems
What sets Sndora apart
A simple, transparent, and powerful platform — measured by the outcomes teams see after switching.
Elevate your CX with an AI-powered inbox
Sndora drafts, summarizes, and suggests — so agents spend less time typing and more time helping. You stay in control of every message that goes out.
- Drafts a reply in your brand voice — you just review and send
- Summarizes long threads so handoffs take seconds
- Suggests the next best action based on the conversation
Plug & play integrations
Connect Sndora to the tools you already run on — or build your own with our open API and webhooks.
Built for any team
Whatever you sell or support, Sndora adapts to the way your customers already message you.
Retail & e-commerce
Recover carts, share order updates, and turn questions into sales.
Healthcare
Appointment reminders and secure, personal patient conversations.
Education
Admissions, enrollment, and student support in one shared inbox.
Real estate
Qualify leads and book viewings without losing a single message.
Travel & hospitality
Bookings, itineraries, and concierge support around the clock.
Food & services
Take orders, confirm reservations, and follow up automatically.
Turn WhatsApp conversations into revenue
Set up your first shared inbox in under a minute. No credit card needed — invite your team and start replying today.