Everything a modern support team needs
WhatsApp-first, but built like a real customer platform — collaboration, automation, and insight in one calm workspace.
A shared inbox your whole team can trust
Assign threads, leave private notes, and see who’s replying in real time — no more duplicate answers or dropped conversations.
- Live presence so two agents never collide
- Private notes and @mentions for clean handoffs
- Full history follows every customer
Route and reply on autopilot
Build rules in plain language and let Sndora send chats to the right person — or answer instantly when you’re away.
- Skills-based and round-robin assignment
- After-hours auto-replies and FAQs
- Escalate VIPs the moment they message
Decisions backed by real numbers
Understand how your team performs and where customers get stuck — with reports that update as conversations happen.
- First-reply and resolution time tracking
- Per-agent and per-team breakdowns
- Export anything for deeper analysis
Powerful out of the box
Everything you need to run support, sales, and marketing on WhatsApp — no plugins required.
Shared inbox
One place for the whole team to see and reply to every chat.
Smart routing
Auto-assign by language, topic, tier, or time of day.
Templates
Approved quick replies your team can send in a tap.
Broadcasts
Segment audiences and send campaigns that convert.
Automations
Trigger replies and actions without lifting a finger.
Labels & notes
Organize conversations and collaborate privately.
Analytics
Response times, resolution rates, and team workload.
Security
Encryption, roles, and audit trails built in.
Turn WhatsApp conversations into revenue
Set up your first shared inbox in under a minute. No credit card needed — invite your team and start replying today.